Telehealth and Digital Health
Nearly 23 per cent of homes in Western Queensland have no access to the internet - we need to invest in the digital infrastructure to support access to telehealth, online supports, and community, aged care and disability services.
In 2021-22, 100% of healthcare organisations were provided support to transition from NASH SHA-1 to SHA-2 certificates, allowing them to continue to access digital health platforms and tools, including My Health Record. We have engaged purposefully with the primary healthcare workforce on digital health news, updates, priorities and opportunities through The Monthly Megabyte, our Digital Health and Integration newsletter, and we maintain the Digital Health Help Desk, providing expert advice remotely and in person on key topics and programs such as My Health Record, Secure Messaging, Electronic Prescribing, Telehealth, and the Adaptors to Web Services Program, and we sit on various state-wide PHN community of practice groups, including for GP Smart Referrals and the GP Advice Program.
This year we began work to improve access to Telehealth and After-Hours healthcare for people living in Residential Aged Care Facilities with a goal to increase access to the right care in the right place at the right time and reduce potentially preventable hospitalisations.
In 2021-22 there ware 9,915 occasions of service via Telehealth