Nukal Murra Health Support Services

Nukul Murra, meaning ‘plenty hands’ in local language, reflects the joint aspirations to create greater service alignment, integration and consumer engagement to improve the health outcomes of Aboriginal and Torres Strait Islander peoples in Western Queensland.

 What is Nukal Murra?

The Nukal Murra Alliance brings together the Western Queensland Primary Health Network (WQPHN) and the Aboriginal and Torres Strait Islander Community Controlled Health Services (AICCHS) in a regionally focused, culturally informed partnership to improve the health, social and emotional wellbeing of our communities.

The naming of the “Nukal Murra” combines two traditional languages from the Western Queensland catchment; Nukal, meaning ‘plenty or many’ in the language of the lower gulf and Murra meaning ‘hand or hands’ in the language of Central West and South West.

Nukal Murra also reflects our joint aspirations to create greater service alignment, integration and consumer engagement to improve the health outcomes of Aboriginal and Torres Strait Islander peoples in Western Queensland.

Western Queensland Primary Health Network (WQPHN) also provides for an Alliance Contract to support innovation and co-commissioning of mental health and chronic disease support service.


JIBBER JABBER MEDIA CAMPAIGN RESOURCES HERE


Nukkal Murra Eligibility Criteria:
Indigenous patients who:
  • Live in the Western Queensland PHN region and
  • have a diagnosed chronic disease.
Nukal Murra focuses on the key lifestyle diseases causing excess mortality and morbidity:
  • Cancer
  • Cardiovascular disease
  • Chronic kidney disease
  • Chronic respiratory disease
  • Diabetes
  • Mental Health
 Exceptional circumstances will be considered on a case by case basis
Patients are referred by their usual treating doctor and need to have a current GP Management Plan (GPMP).
 Services include:
  • Gap fees associated with health appointments e.g., allied health, specialist appointments
  • Travel and accommodation to attend health appointments
  • Webster packs for patients with poly pharmacy
  • Assisted breathing equipment – Asthma Spacers, Nebulisers, CPAP & CPAP Accessories,
  • Blood Sugar/Glucose Monitoring Equipment
  • Medical footwear prescribed and fitted by a Podiatrist
  • Mobility aids
  • Spectacles
Nukal Murra will provide these services, if documented as a need in patients’ GPMP and where they are not available under other programs.
Referring Doctors need to be aware:
  • Nukal Murra focuses on organising schedule planned care in advance
  • We require a minimum of 48 hours’ notice to review, assess, respond to your referrals and arrange / purchase agreed services
  • Nukal Murra is not set up to address crisis/acute issues
  • The service is for patients, not carers
  • Doctors should utilise EPC items in the first instance to refer patients for allied health services and refer to Nukal Murra after exhausting EPC appointments
  • Patients referred for assistance with CPAP equipment may be assisted only after prerequisite sleep study and diagnosis are completed
  • Nukal Murra should be seen as a program for last resort after all alternative programs have been exhausted.

How do I get support?

You must visit your Doctor, who will make a Care Plan and send a request (referral) to the Nukal Murra team. They will contact you and help you to organise what the Doctor asks.
Example:
Health appointments – including in city areas
Some travel - if Patient Travel from Hospital Service cannot help or taxi voucher when away from home
Equipment eg for sugar measuring and breathing machines
Some aids like walkers and shower chairs etc
Is there a Cost?

No – if your Doctor sends us a request telling us what you need, and we have enough funds, we provide this at no cost to you.
How is Program Accessed?

Step ONE
GP completes ATSI health check (715)
Step TWO
GP completes GP management plan (721)
Step THREE
GP assesses the patient’s needs for extra services and refers an eligible patient to Nukal Murra to arrange/purchase extra services.
Step FOUR
Nukal Murra reviews the referral. If accepted, a Local Care Link Worker is assigned to follow-up with the patient and referring doctor.
Referring doctor aware?

- Nukal Murra focuses on organising scheduled planned care in advance
- We require a minimum of 48 hours notice to review, assess, respond to your referrals and arrange / purchase agreed services
- Nukal Murra is not set up to address crisis/acute issues
- The service is for patients, not carers
- Doctors should utilise EPC items in the first instance to refer patients for allied health services and refer to Nukal Murra after exhausting EPC appointments
- Patients referred for assistance with CPAP equipment may be assisted only after prerequisite sleep study and diagnosis are completed
- Nukal Murra should be seen as a program for last resort after all alternative programs have been exhausted.

How does it work?

Start: Cycle of care starts with twelve monthly CTG sign up. This includes an ASTI Health Check and follow-up by a health worker and access to cheaper medicines
Patients with chronic disease, access extra care and education to stay well. Extra care is mapped out in a 12-month care plan known as a GPMP
Medication GPMP includes medication review and management. This includes a Home Medication Review (HMR) and may include a Webster Pack
Follow-up care. Health workers visit or contact the patient regularly to arrange follow-up care. During the 12-month cycle, patients usually need to visit specialists and/or have more tests done.
GP Review During the year patients see their GP to review their GPMP, review their medication, review care plan, talk about test results, arrange to see medical specialists.

Contact details

Phone: 1800 653 339

Email: admin@nukalmurra.com.au