Revised Telehealth Guidelines: Telehealth consultation with patients
Medical Board Ahpra
Effective 1 September 2023
After consulting the community and profession, the Medical Board of Australia has issued revised telehealth guidelines that will take effect on 1 September 2023.
These guidelines inform registered medical practitioners and the community about the Medical Board of Australia’s (the Board) expectations of medical practitioners who have telehealth consultations with patients.
Key points
- Updated guidelines endorse telehealth with consultations, to support access to and the delivery of medical care.
- The standards close the gap between some online prescribing business models and good medical practice.
- Asynchronous, online tick-box prescribing without a real-time patient-doctor consultation is not good medical practice.
These guidelines complement Good medical practice: a code of conduct for doctors in Australia (Good medical practice) and the Board’s other codes and guidelines, and provide specific guidance on telehealth consultations with patients.
The guidelines replace ‘Guidelines for technology-based patient consultations’ issued on 16 January 2012 and information contained in the ‘Information sheet: Inter-jurisdictional technology based patient consultations’ issued on 15 August 2013.
More information: