Quality Improvement
Supporting quality improvement activities that enhance patient outcomes and practice performance.
Supporting quality improvement activities that enhance patient outcomes and practice performance.
Quality Improvement (QI) is a structured approach to improving the safety, effectiveness, efficiency and patient-centredness of healthcare. It involves using data, teamwork, reflection and evidence- based methods to identify opportunities for improvement, test changes and measure outcomes.
Continuous quality improvement supports practices to strengthen clinical systems, improve patient care, make better use of data and build a culture of ongoing learning and improvement.
Western Queensland PHN works in partnership with general practices to build quality improvement capability across the region. Support may include:
Our aim is to help practices develop sustainable quality improvement processes that support better patient outcomes and strengthen primary healthcare services across Western Queensland.
A practical excel workbook designed to guide practices through the quality improvement process, from identifying a problem and developing an aim statement through to testing changes, measuring outcomes and documenting improvements.
Guided Quality Improvement Toolkit for General Practice.xlsx
A step-by-step video walkthrough demonstrating how to use the toolkit and complete each section.
A series of short educational presentations covering key quality improvement concepts and tools, including:
The Practice Incentives Program Quality Improvement (PIP QI) Incentive supports general practices to undertake quality improvement activities and use practice data to improve patient outcomes and deliver best-practice care. Practices participating in the incentive work with their local Primary Health Network to meet program requirements and undertake ongoing quality improvement activities.
Aboriginal Community Controlled Health Services (ACCHOs) and other organisations funded under the Indigenous Australians’ Health Programme (IAHP) have a well-established system of using primary health data to undertake quality improvement activities. These activities help improve the delivery of primary health care for Aboriginal and Torres Strait Islander people. For the purposes of the PIP QI Incentive, IAHP funded organisations will continue to provide data against the Aboriginal and Torres Strait Islander National Key Performance Indicators (nKPIs), within their existing arrangement with the Department of Health.
Western Queensland PHN supports eligible practices participating in the PIP QI Incentive by providing guidance on quality improvement activities and supporting the use of practice data to drive improvements in patient care.
Please refer directly to the Australian Government resources below Department of Health, Disability and Ageing Practice Incentives Program Quality Improvement Incentive | Australian Government Department of Health, Disability and Ageing
Services Australia - Practice Incentives Program Incentive Programs - Practice Incentive Program - Health Professional Education Resources
By providing your contact information, you consent to Western Queensland PHN (WQPHN) collecting, using, storing and disclosing information as needed to perform our services. In accordance with Australian privacy laws, we will not disclose this information without your knowledge and permission, you can request a copy, update your details or opt-out from providing this information. See our privacy statement for more information.
Western Queensland PHN acknowledges the traditional owners of the country on which we work and live and recognises their continuing connection to land, waters and community. We pay our respects to them, their cultures, and to elders past and present.
While the Australian Government Department of Health, Disability & Ageing has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss.
