COVID-19 Other Service Provider Information Pack


Public Health Information

    Clinical Information

    • Extension of the national COVID-19 emergency health response for a further six months to 31 March 2021
        -  includes Allied Health Providers Fact Sheet & FAQS
        -  includes Mental Health Providers Fact Sheet  
        -  includes Nurse Practitioners  Fact Sheet    

      Personal Protective Equipment (PPE)

        P2/N95 masks: ‘fit-testing’ vs ‘fit-checking’

        • Fit-testing refers to a formal process of testing the seal achieved with a mask via exposure to a strongly-smelling substance which should be filtered out by the mask. If fit-testing is easily available, then it can be considered. However:
        • Fit testing consumes P2/N95 masks, which are in short supply
        • Fit testing needs to be repeated if staff gain / lose weight
        • A fit-test does not remove the need for a fit-check with each mask use

        Fit-checking is the process of ensuring a mask achieves a good seal once it has been applied and should occur each time a mask is donned, even if fit testing has previously been undertaken. 

        COVID-19 Posters

         Consumer Information

          Additional Help and Assistance

          Confidential 24/7 online and telephone assistance is available on the following links:

          Queensland Health - 24/7 Telephone online - 13 HEALTH (13 43 25 84)

          For further information on COVID-19 (24 hours) contact the Coronavirus Health Information Line on 1800 020 080.

          Call the healthdirect helpline on 1800 022 222 


          24/7 Crisis Line Services

          Lifeline: 13 11 14

          Suicide Call Back Service: 1300 659 467