Aged Care Information for Community
Mental Health Information and Resources
Help and assistance for Consumers
Healthdirect Australia has worked with the Department of Health to establish the Coronavirus Health Information Line on 1800 020 080 for non-clinical information about the COVID-19 to the public.
The original healthdirect helpline on 1800 022 222 is to speak to a registered nurse who will triage callers with symptoms.
Due to unprecedented high number of callers to both lines, people can also find answers to common questions at the healthdirect website coronavirus hub.
Official Australian COVID-19 app & WhatsApp channel
The Australian Government has released an official app with the information you need to know about coronavirus (COVID-19).
Download the “Coronavirus Australia” government app in the Apple App Store or Google Play.
Official WhatsApp channel
The Australian Government has started an official WhatsApp channel with the information you need to know about coronavirus (COVID-19).
Message +61 400 253 787 or go to aus.gov.au/whatsapp in your web browser to get coronavirus information you can trust from the official Australian Government chatbot.
WhatsApp is available from the Apple Store or Google Play.
Additional Help and Assistance
24/7 Crisis Line Services