COVID-19 Consumer Information

General Information

We can all help slow the spread of COVID-19 in Australia.

To protect others you must:

Read more about protective measures against coronavirus on the World Health Organisation website.

Where can I get tested?

There are five clinics in the WQPHN Regionview clinic list here

For a list of fever and respiratory clinics click here

To find a clinic in your region click here

Aged Care Information for Community

    Mental Health Information and Resources

    Help and assistance for Consumers

    Healthdirect Australia has worked with the Department of Health to establish the Coronavirus Health Information Line on 1800 020 080 for non-clinical information about the COVID-19 to the public.

    The original healthdirect helpline on 1800 022 222 is to speak to a registered nurse who will triage callers with symptoms. 

    Due to unprecedented high number of callers to both lines, people can also find answers to common questions at the healthdirect website coronavirus hub.

    Official Australian COVID-19 app & WhatsApp channel

    Official app

    The Australian Government has released an official app with the information you need to know about coronavirus (COVID-19).

    Download the “Coronavirus Australia” government app in the Apple App Store or Google Play.

    COVIDSafe app

    The COVIDSafe app speeds up contacting people exposed to coronavirus (COVID-19). For more information visit the Department of Health website.


    If you have a confirmed case, you need to isolate yourself to prevent it spreading to other people. 

    Official WhatsApp channel

    The Australian Government has started an official WhatsApp channel with the information you need to know about coronavirus (COVID-19).

    Message +61 400 253 787 or go to in your web browser to get coronavirus information you can trust from the official Australian Government chatbot.

    WhatsApp is available from the Apple Store or Google Play.


    Additional Help and Assistance

    Confidential 24/7 online and telephone assistance is available on the following links:

    Queensland Health - 24/7 Telephone online - 13 HEALTH (13 43 25 84)

    For further information on COVID-19 (24 hours) contact the Coronavirus Health Information Line on 1800 020 080.

    Call the healthdirect helpline on 1800 022 222 or symptom checker  

    24/7 Crisis Line Services

    Lifeline: 13 11 14

    Suicide Call Back Service: 1300 659 467