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Last Updated 30 October 2020

  • On 25 September the Qld Government made changes to the Local Government Areas listed as Queensland COVID-19 restricted areas. For details go to Restricted Local Government Areas. 
       See also:
    - Visiting aged care residents (Aged Care Direction)
    - Visiting patients in hospital  (Hospital visitors)
    - Household and public gatherings for details go to the Movement and Gathering Directions page
            - Impact on businesses (Restrictions on Businesses, Activities and Undertakings Direction) 
    - Queensland border restrictions. The changes commencing 25 September and 1 October are at the Qld Health website. 
  • On 19 September the Australian Government announced the extension of its national COVID-19 emergency health response for a further six months to 31 March 2021 at a cost of more than $2 billion. This includes an extension to the suite of Medicare subsidised telehealth services, pathology services and GP led respiratory clinics. See the Fact Sheet for more information on COVID-19 Temporary MBS Telehealth Services.
  • The Department of Health is asking health professionals across the sector to watch out for signs and symptoms of novel coronavirus (COVID-19) infection in patients who may have travelled to areas affected by an emerging outbreak.

Current status

Queensland has 1,171 confirmed cases of COVID-19

Symptoms and Testing

Symptoms can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. Common symptoms of COVID-19 may include:

    • fever
    • a cough
    • sore throat
    • fatigue
    • shortness of breath.

    Below is a comparison between the COVID-19 and cold or flu from the Australian Government

    If you have a confirmed case, you need to isolate yourself to prevent it spreading to other people. 

    You can also use the healthdirect Symptom Checker tool to guide you to the appropriate healthcare action, updated with information on novel coronavirus. It is also available on the healthdirect app.
    • The recent rise in community transmission of COVID-19 in Australia means some states and territories now recommend or require the use of masks. It’s important to stay up to date with the advice in your local area.  Cloth masks are a washable covering and further advice on how to clean them is below. If your cloth mask becomes damp you must remove it, put on a fresh one and put the used one in a plastic bag for washing at the end of the day.  Find out more in the fact sheet about the use of masks.

    For a list of ALL fever and respiratory clinics in Queensland, click here.  This includes the five GP-led respiratory clinics in Western Queensland.

    For a list of fever and respiratory clinics in Queensland click here

    To find a clinic in your region via an interactive map click here

    Information for All Clinicians

    For Queensland Health-endorsed management pathways, go to WQ HealthPathways.

    View resources for health professionals, including aged care providers, pathology providers and healthcare managers from Department of Health. 

    About Coronavirus (COVID-19)

    Coronaviruses are a large family of viruses that can make humans and animals sick. They cause illnesses that can range from the common cold to more severe disease

    Coronavirus was first reported in December 2019 in Wuhan City in China.

    Other coronaviruses include Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

      There is evidence that the virus spreads from person-to-person.

      The virus is most likely spread through:

      • close contact with an infectious person
      • contact with droplets from an infected person’s cough or sneeze
      • touching objects or surfaces (like doorknobs or tables) that have cough or sneeze droplets from an infected person, and then touching the mouth or face


      The Australian Government maintains a collection of resources for the general public including vulnerable groups such as the elderly, those with chronic conditions and Indigenous communities, health professionals and industry.
       -  older people
       -  people in aged are facilities 
       -  travellers

      The Australian Government has released an Offical app with the information you need to know about coronavirus (COVID-19).

      Download the “Coronavirus Australia” government app in the Apple App Store or Google Play.

      Official WhatsApp channel

      The Australian Government has started an official WhatsApp channel with the information you need to know about coronavirus (COVID-19).

      Message +61 400 253 787 or go to in your web browser to get coronavirus information you can trust from the official Australian Government chatbot.

      WhatsApp is available from the Apple Store or Google Play.

      Help and assistance for Consumers

      Healthdirect Australia has worked with the Department of Health to establish the Coronavirus Health Information Line on 1800 020 080 for non-clinical information about the COVID-19 to the public.

      The original healthdirect helpline on 1800 022 222 is to speak to a registered nurse who will triage callers with symptoms. 

      Communications sent by WQPHN:

      23 October 

      TPHU GP Update and Discussion 6pm: COVID-19

      20 October 

      Chief Health Officer Public Health Direction Update - 16 October 2020

      18 October

      COVID-19 Public Health Alert

      8 October

      Chief Health Officer Public Health Direction Update - 5 October 2020

      7 October

      COVID-19 Webinar updates - from the Acting Chief Medical Officer 8 October 2020

      28 Sept

      Primary Care and Allied Health Webinar - From Deputy Chief Medical Officer

      23 Sept

      MBS temporary Telehealth Items Guide

      23 Sept

      Chief Health Officer Public Health Direction - Border Restrictions Direction #14

      22 Sept

      COVID-19Webinar update - from the Acting Chief Medical Officer

      18 Sept

      COVID-19 Keep Well Campaign has Launched

      17 Sept

      Influenza and COVID-19 - Immunisation Coalition Program

      15 Sept

      Recently added COVID-19 Guidelines for Residential Aged Care Facilities

      11 Sept

      COVID-19 Update Director Townsville Public Health Unit

      9 Sept

      COVID-19 Webinar Updates - From the Acting Chief Medical Officer

      1 Sept

      COVID-10 Webinar Updates - From the Deputy Chief Medical Officer

      31 August

      Free Webinar - Self Care for Health Professionals in the COVID-19 Context

      28 August

      COVID-19 Update: 'Fit Testing' Vs 'Fit-Checking'

      27 August

      COVID-19 Health Alert - South East Queensland

      27 August

      General Practice COVID-19 Update Webinar

      26 August

      COVID-19 Update: Personal Protective Equipment in Healthcare delivery

      26 August

      COVID-19 Update

      24 August 

      Chief Health Officer public Health Direction - Border Restrictions Direction #12

      10 August

      COVID-19 Update: Information about Queensland border regulations and hotspot changes

      8 August

      Queensland Health COVID-19 update: Information about Queensland border regulations and hotspot changes

      5 August 

      COVID-19 Public Health Alert #17 - Testing for COVID-19

      4 August

      COVID-19 Public Health Alert #16 - Infection prevention measures at Queensland Residential Aged Care Facilities

      28 July

      COVID-19 Public Health Alert #15 - Testing for COVID-19

      24 July

      Helpline to assist Health Professionals deliver care to people with disability during COVID-19

      23 July

      COVID-19 Telehealth Changes in MBS items

      23 July

      Winter Bush Telegraph 2020

      8 July

      Beyond Blue Coronavirus Mental Wellbeing Support Service

      26 June

      WQPHN & APS Hosting FREE Webinar for Health Service Providers - Monday 29 June

      17 June

      Upcoming COVID-19 Webinars 18-19 June

      10 June

      Upcoming COVID-19 Webinars

      9 June

      Keeping Queenslanders safe during the COVID-19 pandemic

      5 June

      Information from Department of Health - Older Persons COVID-19 Support Services

      5 June

      COVID-19 Public Health Alert #14 - Swabbing and Testing

      4 June

      For Information: Updated CDNA Guidelines COVID-19

      1 June

      MEDIA RELEASE - More than 10,000 Western Queenslanders now using Telehealth-care through their GP

      29 May

      Supporting clients to stay mentally well during the pandemic

      28 May

      Department Of Health - COVID-19 Primary Care And Allied Health Webinar

      27 May

      Special Guest Webinar - Doctors Working From Home - What Could Possibly Go Wrong?

      20 May

      UPDATE: Legislative amendment enabling digital images of prescriptions

      19 May

      Influenza vaccination during COVID-19 - FAQs for Aboriginal and Torres Strait Islanders

      18 May

      Therapeutic Guidelines announces complimentary access to eTG complete until 31 July 2020

      15 May 

      Free NBN upgrade for telehealth providers now available

      13 May 

      Launch of the WQPHN Telehealth-Care Guide

      08 May 

      COVID-19 Public Health Alert #13

      08 May 

      RACGP COVID-19 Webinars

      05 May 

      Practice Incentive Program (PIP) & Workforce Incentive Program (WIP) - COVID-19 Response

      29 April 

      Western Queensland HealthPathways and COVID-19 Management

      28 April 

      COVID-19 Pathology requests for General Practice

      28 April 

      COVID-19 Webinar - Rural and Remote Response

      28 April 

      COVID-19 Public Health Alert #12 - Further expansion to testing criteria

      22 April 

      Western Queensland HealthPathways and COVID-19 Management

      21 April 

      COVID-19 General Practice Support: NBN

      21 April 

      JCU COVID-19 Webinar Series

      17 April 

      VIDEO: Western Queenslanders "Close the Gate on Coronavirus"

      15 April 

      COVID-19 Public Health Alert #10

      8 April

      Western Queensland Health Pathways is LIVE - COVID-19

      7 April 

      COVID-19 Weekly Webinars - RDAA & ACRRM Rural and Remote Response

      6 April 

      COVID-19 Webinar Series - RNA Viruses for Dummies

      1 April 

      Department of Health Webinars - COVID-19 Response for Primary Care Practitioners

      31 March 

      Western Queensland HealthPathways LIVE

      31 March 

      COVID-19: New whole of population telehealth MBS items now available & COVID-19 App

      27 March 

      Clinical Update - 2020 Seasonal Influenza Vaccines - Early Advice for Vaccination Providers

      26 March 

      COVID-19 New Public Health Alert - Case Definition and testing Criteria Updates

      24 March 

      Expansion of Telehealth Services and COVID-19 Telehealth MBS items updated

      24 March 

      COVID-19 and your Asthma Patients - Information for Health Professionals

      23 March 

      Infection Training Module - registration now working

      20 March

      Message from the WQPHN CEO on Coronavirus measures

      20 March

      Coronavirus COVID-19 - Information for Residential Aged Care Providers

      19 March 

      RACGP updated COVID-10 resources

      19 March 

      COVID-19 - Infection Training Module

      18 March 

      New Items for COVID-19 Telehealth Services (Edit)

      17 March 

      New Items for COVID-19 Telehealth Services

      16 March 

      Please See Latest Department Of Health GP Update - COVID-19

      13 March 

      Latest Update on Coronavirus (COVID-19) National Health Plan for General Practice

      11 March 

      Latest Update on Coronavirus Disease 2019 (COVID-19)

      6 March

      Latest Information on Coronavirus Disease 2019 (COVID-19) North West Qld

      6 March

      Latest Information on Coronavirus Disease 2019 (COVID-19) South West Qld

      2 March

      Public Health Alert 2 - Recommendations for testing for COVID-19

      Additional Help and Assistance

      Confidential 24/7 online and telephone assistance is available on the following links:

      Queensland Health - 24/7 Telephone online - 13 HEALTH (13 43 25 84)

      For further information on COVID-19 (24 hours) contact the Coronavirus Health Information Line on 1800 020 080.

      Call the healthdirect helpline on 1800 022 222