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Last Updated 11 August 2020

The Department of Health is asking health professionals across the sector to watch out for signs and symptoms of novel coronavirus (COVID-19) infection in patients who may have travelled to areas affected by an emerging outbreak.

Current status

Queensland has 1089 confirmed cases of COVID-19

For more information on these cases, please visit the Department of Health Health Alerts page.

On Tuesday 30 June 2020, Premier Annastacia Palaszczuk announced Stage 3 Easing of Restrictions, including border changes - Roadmap to Easing Restrictions.

The Prime Minister has announced the activation of the Australian Health Sector Emergency Response Plan for COVID-19. View the document here.

COVID-19 WHS Information - Safe Work Australia including ten National COVID-19 safe workplace principles

Additional advice 

On 30 April 2020, the Director General of the World Health Organisation (WHO) declared that the outbreak of COVID-19 continues to constitute a Public Health Emergency of international concern (PHEIC). Click the link for updated grobal information.

The Australian Government has unveiled a comprehensive health package to protect Australians, including vulnerable groups such as the elderly, those with chronic conditions and Indigenous communities, from COVID-19. The package includes a collection of resources for the general public, health professionals and industry.

All Clinicians

For Queensland Health-endorsed management pathways, go to WQ HealthPathways.

View resources for health professionals, including aged care providers, pathology providers and healthcare managers from Department of Health. 

About Coronavirus (COVID-19)

Coronaviruses are a large family of viruses that can make humans and animals sick. They cause illnesses that can range from the common cold to more severe disease

Coronavirus was first reported in December 2019 in Wuhan City in China.

Other coronaviruses include Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

Advice for people most at risk

Symptoms can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. Common symptoms of COVID-19 may include:

    • fever
    • a cough
    • sore throat
    • fatigue
    • shortness of breath.

          Below is a comparison between the COVID-19 and cold or flu from the World Health Organisation.

          You can also use the healthdirect Symptom Checker tool to guide you to the appropriate healthcare action, updated with information on novel coronavirus. It is also available on the healthdirect app.
          How it spreads

          There is evidence that the virus spreads from person-to-person.

          The virus is most likely spread through:

          • close contact with an infectious person
          • contact with droplets from an infected person’s cough or sneeze
          • touching objects or surfaces (like doorknobs or tables) that have cough or sneeze droplets from an infected person, and then touching the mouth or face

          Surgical masks in the community are only helpful in preventing people who have COVID-19 from spreading it to others. If you are well, you do not need to wear a surgical mask as there is little evidence supporting the widespread use of surgical masks in healthy people to prevent transmission in public.

          Find out more in the fact sheet about the use of surgical masks.

          Protect others and stop the spread

          We can all help slow the spread of COVID-19 in Australia.

          To protect others you must:

          Read more about protective measures against coronavirus on the World Health Organisation website.

          COVIDSafe app

          The COVIDSafe app speeds up contacting people exposed to coronavirus (COVID-19). For more information visit the Department of Health website.


          If you have a confirmed case, you need to isolate yourself to prevent it spreading to other people. 

          More information

          For global up-to-date information on COVID-19 please visit the World Health Organisation (WHO)

          Queensland Health has a decidated COVID-19 website for all Queensland statistics and information.

          Australian information and resources (including fact sheets) on COVID-19 can be found on the Australian Government Department of Health website and the Queensland Health website.

          Up to date information and links can also be accessed via the RACGP website.

          Help and assistance for Consumers

          Healthdirect Australia has worked with the Department of Health to establish the Coronavirus Health Information Line on 1800 020 080 for non-clinical information about the COVID-19 to the public.

          The original healthdirect helpline on 1800 022 222 is to speak to a registered nurse who will triage callers with symptoms. 

          Due to unprecedented high number of callers to both lines, people can also find answers to common questions at the healthdirect website coronavirus hub.

          Official Australian COVID-19 app & WhatsApp channel

          Official app

          The Australian Government has released an official app with the information you need to know about coronavirus (COVID-19).

          Download the “Coronavirus Australia” government app in the Apple App Store or Google Play.

          Official WhatsApp channel

          The Australian Government has started an official WhatsApp channel with the information you need to know about coronavirus (COVID-19).

          Message +61 400 253 787 or go to in your web browser to get coronavirus information you can trust from the official Australian Government chatbot.

          WhatsApp is available from the Apple Store or Google Play.

          Click below for latest communications sent by WQPHN:
          28 July 2020 COVID-19 Public Health Alert #15 - Testing for COVID-19
          24 July 2020  Helpline to assist Health Professionals deliver care to people with disability during COVID-19
          23 July 2020 COVID-19 Telehealth Changes in MBS items
          23 July 2020 Winter Bush Telegraph 2020
          8 July 2020 Beyond Blue Coronavirus Mental Wellbeing Support Service
          26 June 2020 WQPHN & APS Hosting FREE Webinar for Health Service Providers - Monday 29 June
          17 June 2020 Upcoming COVID-19 Webinars 18-19 June
          10 June 2020 Upcoming COVID-19 Webinars
          9 June 2020 Keeping Queenslanders safe during the COVID-19 pandemic
          5 June 2020 Information from Department of Health - Older Persons COVID-19 Support Services
          5 June 2020 COVID-19 Public Health Alert #14 - Swabbing and Testing
          4 June 2020 For Information: Updated CDNA Guidelines COVID-19
          1 June 2020 MEDIA RELEASE - More than 10,000 Western Queenslanders now using Telehealth-care through their GP
          29 May 2020 Supporting clients to stay mentally well during the pandemic
          28 May 2020 Department Of Health - COVID-19 Primary Care And Allied Health Webinar
          27 May 2020 Special Guest Webinar - Doctors Working From Home - What Could Possibly Go Wrong?
          20 May 2020 UPDATE: Legislative amendment enabling digital images of prescriptions
          19 May 2020 Influenza vaccination during COVID-19 - FAQs for Aboriginal and Torres Strait Islanders
          18 May 2020 Therapeutic Guidelines announces complimentary access to eTG complete until 31 July 2020
          15 May 2020 Free NBN upgrade for telehealth providers now available
          13 May 2020 Launch of the WQPHN Telehealth-Care Guide
          08 May 2020 COVID-19 Public Health Alert #13
          08 May 2020 RACGP COVID-19 Webinars
          05 May 2020 Practice Incentive Program (PIP) & Workforce Incentive Program (WIP) - COVID-19 Response
          29 April 2020 Western Queensland HealthPathways and COVID-19 Management
          28 April 2020 COVID-19 Pathology requests for General Practice
          28 April 2020 COVID-19 Webinar - Rural and Remote Response
          28 April 2020 COVID-19 Public Health Alert #12 - Further expansion to testing criteria
          22 April 2020 Western Queensland HealthPathways and COVID-19 Management
          21 April 2020 COVID-19 General Practice Support: NBN
          21 April 2020 JCU COVID-19 Webinar Series
          17 April 2020 VIDEO: Western Queenslanders "Close the Gate on Coronavirus"
          15 April 2020 COVID-19 Public Health Alert #10
          8 April 2020 Western Queensland Health Pathways is LIVE - COVID-19
          7 April 2020 COVID-19 Weekly Webinars - RDAA & ACRRM Rural and Remote Response
          6 April 2020 COVID-19 Webinar Series - RNA Viruses for Dummies
          1 April 2020 Department of Health Webinars - COVID-19 Response for Primary Care Practitioners
          31 March 2020 Western Queensland HealthPathways LIVE
          31 March 2020 COVID-19: New whole of population telehealth MBS items now available & COVID-19 App
          27 March 2020 Clinical Update - 2020 Seasonal Influenza Vaccines - Early Advice for Vaccination Providers
          26 March 2020 COVID-19 New Public Health Alert - Case Definition and testing Criteria Updates
          24 March 2020 Expansion of Telehealth Services and COVID-19 Telehealth MBS items updated
          24 March 2020 COVID-19 and your Asthma Patients - Information for Health Professionals
          23 March 2020 Infection Training Module - registration now working
          20 March 2020 Message from the WQPHN CEO on Coronavirus measures
          20 March 2020 Coronavirus COVID-19 - Information for Residential Aged Care Providers
          19 March 2020 RACGP updated COVID-10 resources
          19 March 2020 COVID-19 - Infection Training Module
          18 March 2020 New Items for COVID-19 Telehealth Services (Edit)
          17 March 2020 New Items for COVID-19 Telehealth Services
          16 March 2020 Please See Latest Department Of Health GP Update - COVID-19
          13 March 2020 Latest Update on Coronavirus (COVID-19) National Health Plan for General Practice
          11 March 2020 Latest Update on Coronavirus Disease 2019 (COVID-19)
          6 March 2020 Latest Information on Coronavirus Disease 2019 (COVID-19) North West Qld
          6 March 2020 Latest Information on Coronavirus Disease 2019 (COVID-19) South West Qld
          2 March 2020 Public Health Alert 2 - Recommendations for testing for COVID-19


          Additional Help and Assistance

          Confidential 24/7 online and telephone assistance is available on the following links:

          Health Direct - 24/7 Telephone online - 13 HEALTH (13 43 25 84)

          For further information on COVID-19 (24 hours) contact the Coronavirus Health Information Line on 1800 020 080.

          Call the healthdirect helpline on 1800 022 222